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Useful Contacts

Blood and Organ Donor Preferences

After 30 September 2021, should patients wish to record their preferences for Blood and Organ Donor they can still do so directly through the blood and organ donation online registration websites, or by phone:

  1. Blood donation:
  2. Organ donation:
  3. Blood or organ donation by phone: 0300 123 23 23

New North Lincolnshire 24/7 telephone support service launched

A new 24/7 mental health and wellbeing telephone support service has been launched in North Lincolnshire, offering professional support to people affected by Covid-19.

A joint venture between the local authority and local NHS mental health services providers RDASH and NAViGO, the confidential helpline offers support to all ages - from children to adults and older adults - across the borough.

The telephone support service can be accessed by anyone from individuals already in receipt of mental health services to people struggling with their wellbeing and mental health needs.

RDASH Interim Care Group Director Wendy Fisher said: “We have called on the expertise of our NAViGO colleagues to help bolster the services we provide for local people who need mental health and well-being advice and support”

Mental health problems will be affecting more people, which is why it is so important that we work together to provide support to NHS staff, colleagues, key workers and the wider community while complementing the valuable work that RDASH already do.

These challenging times have compounded our wellbeing concerns and at times compromised our daily living and ability to make time to self-care.

Operated by trained employees, the service offers support and guidance for a range of mental health issues including anxiety, depression, suicidal thoughts and self-harm, minimising the need for people to go to GP surgeries or hospital.

The 24/7 telephone support service can be accessed by telephoning 08081 968442.


Over 50s Alcohol Helpline
This service is available 7 days a week. The Helpline is open Monday to Friday 12pm to 8pm and 10am to 4pm at weekends. The freephone number to call is 0808 801 0750. To make an online booking for a phone call or video chat, over 50’s, concerned others, and professionals, can access appointments slots by visiting the With You website. 

The CASA Suite SARC offers free support and practical help to anyone in Humberside who has experienced sexual violence and/or sexual abuse. If you would like to speak to someone we are available on 0330 223 0181

Teen Body Image And Self-esteem - A Practical Guide For Parents

If you think you are pregnant did you know you can self-refer to Town Team Midwives directly? 
Please contact them on the new number below.
Town Team Midwives
Cottage Beck Road
New telephone number: 03033 303088

Dental Emergencies: If you need dental care you should always contact your own dentist in the first instance. If you do not have a dentist or you have a dental emergency call NHS 111 who will provide information on how to make contact with these services. NHS 111 also keeps a list of local dentists who are accepting new NHS patient registration.

NHS 111: 24 hours 111
NHS 111 online details:

Scunthorpe General Hospital: 01724 282282

Family Carer Team:

Dementia Directory:

Young Minds for support of parents and carers of people with addiction problems aged under 25: 0808 8025544

Feeling depressed, anxious, stressed or suffer from a phobia?  Please visit

FRANK Helpline - advice for Drug Addiction
Up to date information for people considering using drugs, including advice on reducing risk, is available from or from the FRANK helpline on 0800 77 66 00.

Stepforward for Drug and Alcohol Addiction
Address: 189 - 195 High St, Scunthorpe DN15 6EA
Phone: 01724 857633

North Lincs Clinical Commissioning Group:
Health Place
Wrawby Road
North Lincolnshire
DN20 8GS

Tel: 01652 251000

BLUE DOOR - for victims and survivors of domestic violence and abuse

Address: 26-28 Laneham St, Scunthorpe DN15 6PB
Phone: 0800 197 4787

Thursday 9am–5:30pm
Friday 9am–5:30pm
Saturday Closed
Sunday Closed
Monday 9am–5:30pm
Tuesday 9am–5:30pm
Wednesday 9am–5:30pm

Sue Ryder Online Bereavement Counselling Service
0808 164 4572

Survivors of Bereavement by Suicide (SOBS)
Survivors of Bereavement by Suicide exist to meet the needs and break the isolation experienced by those bereaved by suicide.

We are a self-help organisation and we aim to provide a safe, confidential environment in which bereaved people can share their experiences and feelings, so giving and gaining support from each other. We also strive to improve public awareness and maintain contacts with many other statutory and voluntary organisations.

We offer a unique and distinct service for bereaved adults across the UK, run by the bereaved for the bereaved. We currently help around 7000 people each year and we continue to grow in response to significant unmet demand.

Target Group
Adults age 18+ bereaved by suicide, or suspected suicide.

Local Support
Location: Scunthorpe
Meeting day: 3rd Wednesday of every month
Phone: Nina on 07528 788 823

National Helpline
Our helpline is available between 9am and 9pm every day of the year. It provides an opportunity to talk confidentially with someone who has been bereaved by suicide and to know that you are not alone in your experience. The number is 0300 111 5065

Support for Under 18’s
Below are a number of national organisations who can support young people affected by suicide.

Papyrus – the national UK charity dedicated to the prevention of young suicide. They have a confidential helpline (0800 068 41 41) or you can email them ( or text them 07786 209697

Winstons Wish – the leading childhood bereavement charity and the largest provider of services to bereaved families in the UK. They have specialist expertise in supporting children bereaved by suicide and they also have a site for young people.

Childline – ChildLine is a private and confidential service for children and young people up to the age of nineteen. You can contact a ChildLine counsellor about anything – no problem is too big or too small. Call them free on 0800 1111, have a 1-2-1 chat online or send an email.

If U Care Share – If U Care Share Foundation are a charity promoting emotional well being in young people & supporting families affected by suicide.

Suicide Prevention Hotline
0800 273 8255

Veterans Suicide Hotline
0800 273 8255

Domestic Violence Hotline
0800 799 7233

Womens Aid & Refuge
0808 2000 247

0300 123 3393

Age UK
0800 169 6565

Cruse (Bereavement Care)
07488 253640

116 123

Sexual Health Hub, North Lincs         
0300 330 11 22

The Wellbeing Hub
The Wellbeing Hub offers lots of activities including chair based exercises where lots of other individuals from the community come and join.  If you have enquiries please call: 01724 277906

Compassion in Dying Support
0800 999 2434

Bowel Cancer Screening
The test can detect invisible early signs of bowel cancer.  Taking part is easier than you think

If you've been invited to take part and need more information or a new test kit contact

Freephone: 0800 707 6060

Health and Wellbeing Service for Children, Young People and Families

Modern Slavery Helpline

If you are concerned about someone who you think may be a victim of Modern Slavery in the Humberside area contact:

The modern slavery helpline 08000 121 700

Or call Humberside police on 101 or 999 in an emergency

Advice email

Twitter @humberantislave

If you believe someone may be a victim or want to find out more about spotting the signs of modern day slavery, visit:

Local Services. Ready to Help You
J Naylor Funeral Directors