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The Oswald Road Medical Centre
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Call 111 when it's less urgent than 999

BBC Health News

  • Infected blood victims call for faster compensation20 May 2025 19:00Diana Johnson MP, who has campaigned with victims, tells BBC slow progress is "disappointing".
  • Can AI therapists really be an alternative to human help?20 May 2025 00:04With NHS mental health waitlists at record highs, are chatbots a possible solution?
  • The Lampard Inquiry: What has happened so far?20 May 2025 05:41Eight months into England's first public inquiry into mental health deaths, what have we learnt?
  • GP patients to help NHS find more infected blood victims19 May 2025 01:59The NHS is trying to find many hundreds of people exposed to the virus via contaminated blood in the 1970s, 80s and 90s.
  • What we know about Biden's prostate cancer diagnosis19 May 2025 05:47Prostate cancer is one of the most common cancers affecting men in the US.
  • Inside the therapy room: BBC watches as three lives change18 May 2025 00:30The BBC has been given access to talking therapy sessions. What it reveals is striking - how managing the mind can transform lives.

Healthwatch

Healthwatch North Lincolnshire is the independent consumer champion for health and social care. Their job is to give everyone a local, powerful voice to help you get the best out of health and social care services in your area.

Healthwatch North Lincolnshire:

  • Provides information to the public about accessing health and social care services
  • Provides support for complaints about NHS services. The Independent Complaints Advocacy (ICA) will help you explore your options at every stage of your complaint and can give you information that can help you decide what to do (see below for more information on ICA)
  • Ensures the involvement of local people in the provision, monitoring and Commissioning of local services

North Lincolnshire Independent Complaints Advocacy (ICA):

The registered charity, Carers Federation, has been appointed to provide the NHS Independent Complaints Advocacy for North Lincolnshire under the umbrella of Healthwatch North Lincolnshire.

North Lincolnshire ICA, is a totally free and independent service which supports people through the NHS complaints process to seek an explanation, an apology or to ask for a service to be improved. People are offered a Self Help Information Pack if they would like to make a complaint themselves, or if they need more support our experienced Advocate is on hand to help.

For more information or to request support from ICA, call Freephone number, 0808 802 3000 (free from landlines and mobile phones) or visit www.carersfederation.co.uk

Healthwatch North Lincolnshire Volunteers: We are keen to recruit volunteers who want to make a real difference to the way that local and health and social care services are run. If you are interested in a volunteer role, please contact us.

Healthwatch Patient Survey: Healthwatch want to hear about your experiences. If you have used your GP, dentist, local hospital or another health or social care service in the last year, we want to hear about it. Tell us your views by completing our short online survey: www.surveymonkey.com/s/patientviewshwnl

Contacting Healthwatch
Office telephone:
01724 844986

Information and Signposting Enquiries:
01724 245999

NHS Complaints
0808 802 3000

Healthwatch North Lincolnshire
Suite 36&37
Normanby Gateway
Lysaghts Way
Scunthorpe, North Lincolnshire
DN15 9YG

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The Oswald Road Medical Centre

78 Oswald Road, Scunthorpe, North Lincolnshire, DN15 7PG

  • 01724 843168
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