Patient Comments 2017
The practice would like to thank all those who gave positive and complementary comments regarding the service that we offer. We do appreciate them and at all times try to do our best for you. Thank you.
Comments to: Is there anything we could do to improve the quality of our service?
- Lovely doctors, very capable and always willing to explain treatments.
- Quite happy (please don't change) All very good.
- Reception staff are excellent
- No problems at all
- Nothing - always helpful
- No - I understand the issues are beyond the surgery's control and more due to the levels of funding from local & national government.
- Today's service was excellent from making appointment to seeing the doctor. Even my phone conversation regarding my sister 4 days ago. I could not wish for a better service.
- Overall the best surgery I have visited throughout my years up and down the country.
- Fantastic Service
- No, always very happy with service
- An excellent practice, thank you to everyone.
- There's nothing you can possible do to improve things.
- No - very satisfied - great practice & staff
Patient Satisfaction Survey 2017 Results
Patient Satisfaction Survey 2017 Results Summary (PDF, 342KB)
Patient Satisfaction Survey 2017 Comments (PDF, 103KB)
Practice Response to 2017 Survey Comments (DOCX, 19KB)
Patient Satisfaction Survey 2016 Results Summary
Patient Satisfaction Survey 2016 Results Summary (PDF, 284KB)
Patient Participation Group Report 2015/16
2016 PPG Report (PDF, 676KB)
Action Plan (DOC, 43KB)
Patient Participation Group Report 2014/15
2015 PPG Report (DOCX, 39KB)
Patient Survey Report 2013/14
Survey Results 2014 (PDF, 494KB)
2014 PPG Report (DOC, 44KB)
Action Plan 2014 Patient Satisfaction Survey (DOC, 38KB)
Patient Survey Report 2012/13
Survey Results 2012/13 (PDF, 602KB)
PPG Report (DOC, 44KB)
Action Plan 2013 Patient Satisfaction Survey (DOC, 38KB)
Premises Survey Analysis (DOCX, 107KB)
Patient Survey Results & Reports 2011/12
Patient Satisfaction Survey Results (PDF, 603KB)
Action Plan 2012 Patient Satisfaction Survey (DOC, 42KB)
PPG Report (DOC, 35KB)
Survey comments 2012 (DOC, 30KB)